Remanufacturing, Refill the HP Color LaserJet Enterprise CP4520 Series Black and Color Toner Cartridges
First released in January 2010, the 4520 series of color laser
printers are based on a 35-42 ppm black and color 1200 x 1200 dpi
engine, 3600 dpi with RET (35ppm for the CP 4520 and 42ppm for the
CP4525). The 4520 cartridges are an all-in-one type cartridge that
consists of the toner supply, drum and waste chamber. Like a few of the
other newer high volume HP color laser printers, the cartridges in this
series do not fit into a pull out tray. All four cartridges are stacked
in line front to back and fit directly into the printer. Note also that
the drum faces up not down when placed in the printer. Because of this
machine layout, we will take a moment and run through the printer theory
before we get started.
These cartridges are basically a rectangular shaped cartridge that
comes with a toner seal and a snap-on drum cover across the bottom to
protect the drum. See Figure 1. These printers also have a separate
waste bottle to collect the waste toner from the ITB belt.
These cartridges use chips that need to be replaced each cycle.
The printers based on the CP4520 engine are the: HP Color LaserJet CP 4025n HP Color LaserJet CP 4025dn HP Color LaserJet CP 4525n HP Color LaserJet CP 4525dn HP Color LaserJet CP 4525xh
The cartridges used in these machines are the: CE260A (Black) 8,500 pages $220.48 List* CE260X (Black HY) 17,000pages $348.74 List* (4525 models only) CE261A (Cyan) 11,000 pages $399.62 List* CE263A (Magenta) 11,000 pages $399.62 List* CE262A (Yellow) 11,000 pages $399.62 List* CE265A (Toner collection unit) $18.00 List* * Pricing current as of March 2010.
HP-CP4520 Color Printing Theory
The color toner cartridge printing process happens in a series of
stages or steps. For the purpose of this article, we will call them
stages. Figure 2 shows the basic layout of the cartridges and how they
relate to one another and the printer. Note that while this is still a
single pass system, the layout is completely different from any previous
Canon/HP machines. The laser units are on the bottom, the cartridges
are at an angle, and the ITB is on top. Figure 3 shows the complete
image formation process.
In the first stage, light from the pre-exposure LED strikes the drum
to remove any residual charges from the drums surface. See Figure 4.
Then the primary charge roller (PCR) places a uniform negative DC
voltage on the OPC drum surface. The amount of the negative DC voltage
placed on the drum is controlled by the printer’s intensity setting. See
Figure 5.
In the second stage, a dual laser beam is fired onto a rotating
mirror (called the scann er). As the mirror rotates, the beams are
reflected into a set of focusing lenses. The beams then strike the
drum’s surface, reducing the negative charge and leaving a latent
electrostatic image on the drum. The areas where the lasers did not
strike the drum will retain the higher negative charge. While some
previous printers had one scanner unit with four lasers, these machines
have two separate laser/scanner units — one for black and cyan, and one
for magenta and yellow. Dual lasers are used to allow faster print
speeds. See Figures 6 and 7.
The third or developing stage is where the toner is developed on the
drum by the developing section (or supply chamber), which contains the
toner particles. The development stage is actually made up of two steps:
toner charging and the actual development. In the toner charging stage,
the toner stirring blade turns inside the hopper. As it turns, friction
causes a negative potential to develop on the toner. In addition, a
foam feed roller brings the toner to the developer roller and also
places a negative charge on the toner. These two charges help ensure a
uniform charge on the toner. Once the toner is properly charged, the
toner will coat the developer roller. The toner is also held onto and
attracted to the developer roller by another negative DC bias voltage.
This voltage is controlled by the printer’s intensity setting and causes
either more or less toner to be attracted by the developer roller. This
in turn will either increase or decrease the print density. The amount
of toner on the developer roller is controlled by the doctor blade,
which uses pressure to keep the amount of toner on the roller constant.
As the laser exposed areas of the OPC drum approach the developer
roller, the toner particles are attracted to the drum’s surface due to
the opposite voltage potentials of the toner and laser exposed areas of
the OPC drum. See Figure 8.
The fourth stage is the transfer stage. This is where there are some
large differences from monochrome printers and also from other color
lasers. In the primary transfer stage the transfer roller which is
located directly opposite each OPC drum, places a positive DC bias
charge on the back of the ITB or image transfer belt. Each toner
cartridge has a separate transfer charge roller. The image is
transferred from the drum directly to the ITB. This process is repeated
for each color cartridge in the following order: yellow, magenta, cyan
and black. At the same time, the paper is moving between the secondary
transfer roller and the ITB. As the ITB passes the secondary transfer
roller, the positive charge is picked up, and draws the negatively
charged toner off the belt and onto the paper. Note that this entire
process is upside down from most previous HP engines. The ITB and
transfer rollers are on top of the OPC drum, not underneath it. See
Figure 9.
The paper separates from the ITB belt as the belt turns back down to
start the process again. The static charge on the back of the paper is
decreased with static charge eliminator. This helps stabilize the paper
feed, and also prevents toner flares (spots) under low temperature and
low humidity conditions. See Figures 10 and 11.
In the fifth stage, the image is then fused onto the paper by the
fuser assembly. The fuser assembly is comprised of the upper heating
assembly and lower pressure roller. The lower pressure roller presses
the page up into the upper heating assembly which then melts the toner
into the paper. This heating assembly consists of a flexible sleeve with
a ceramic heating coil inside. This type of fuser affords "instant on”
fusing with little to no wait time, and low power consumption. See
Figure 12.
ITB cleaning:
The ITB is cleaned by the ITB cleaning blade. The ITB wiper blade
scrapes off the residual toner and an auger moves the toner to the toner
collection box. See Figures 13 and 14.
OPC Drum Cleaning:
The drum is cleaned after the image is transferred to the paper by
the wiper blade. This part is fairly standard; the wiper blade scrapes
the toner off the drum, and the recovery blade guides it into the waste
chamber. See Figure 15.
These printers can print in full color or in black only modes. To
print in the black only mode, the printer disengages the developer
rollers in the cyan, magenta, and yellow cartridges. This process also
takes place with the primary transfer rollers and the ITB belt. See
Figures 16 and 17.
Printer calibration:
At the start of all this is the cartridge detection process, toner
level detection, and then the calibration cycle. The printer will
calibrate itself whenever the printer is turned on (within 15 minutes),
when a new toner cartridge is installed and after 48 hours of run time.
Calibration consists of a solid block and halftone of each color being
printed to the ITB. As the printed areas get to the top of the belt, a
sensor will detect them, measure the density, and adjust the printer
accordingly. See Figure 18. All of the calibration time settings are
user controllable.
Taking test prints, cartridge troubleshooting as well as minor
printer troubleshooting will be covered at the end of this article.
Required Tools
Toner approved vacuum
A small common screwdriver
A Phillips head screwdriver
Needle nose pliers
Required Supplies
CP4520 Dedicated Color Toner
New replacement chip
New Long Life CP4520 Drum
New wiper blade
New toner feed roller [optional]
New PCR [optional]
New doctor blade [optional]
Drum cover
Lint free cloths
Conductive grease
The pins in these cartridges are stepped. In other words the outside
is thicker than the inside. To remove the pins, you must carefully shave
the plastic away from the pins. The procedure is described below.
1) Remove the spring from the label side of the cartridge. See Figure 19.
2) With a razor knife, carefully shave the plastic from the heads of
the hinge pins on both sides of the cartridge. See Figures 20, 21, 22
and 23.
3) On the label side only, drill a shallow hole on each side of the pin as shown in Figures 24 and 25.
4) Remove the pins with flush cutting wire cutters. The smaller pin
fits on the contact side of the cartridge, the long pin on the label or
gear side. See Figures 26 and 27.
5) On the gear side, press in on the plastic locking mechanism. See Figure 28.
6) On the opposite side lift up on the black lever. Lift the two halves apart. See Figure 29.
7) On the waste chamber, remove the two screws from the drum gear end
cap. Press in on the tab as shown and remove the end cap. There is no
need to remove the opposite side end cap. See Figures 30 and 31.
8) Remove the drum. See Figure 32.
9) Remove the PCR by lifting up on the black and white PCR locking arms. Remove the PCR assembly. See Figure 33.
10) To remove the wiper blade, the amber film assembly needs to be
removed. Slide a razor knife under the plastic mounting bar and remove
the assembly. See Figures 34 and 35
11) Remove the two screws from the wiper blade. Slide the razor knife
along the back edge of the blade to release it from the glue. Remove
the wiper blade. See Figures 36, 37 and 38.
12) Clean out all the waste toner from the chamber. Try not to get any toner on the WB seal if possible.
13) Clean the felt seals on each end of the wiper blade. If the WB
glue has toner on it, clean it off with alcohol and a foam swab. If it
does not become sticky again, it needs to be removed and a good silicone
caulk used to seal the blade off. GE 100% Silicone and Phenoseal are
two good brands for this purpose. See Figures 39 and 40.
14) Install the new wiper blade and two screws. If you removed the WB
glue, seal the back edge of the blade with the silicone now. See Figure
41 and 42.
15) The amber film assembly is held in place with double sided tape.
If this is not sticking or a new wiper blade is being used, replace the
tape. Replace the film assembly. See Figure 43.
16) Clean the PCR with your preferred cleaner and install in the
cartridge with the PCR holders. Make sure you lock the locking arms in
place. See Figures 44 and 45.
17) Install the drum. Short hub side onto the long drum ground pin. See Figure 46.
18) Install the end cap and two screws. See Figure 47.
19) Place the waste chamber aside.
20) On the supply chamber, remove the screw from the gear side end cap. See Figure 48.
21) Press in on the tab and remove the end cap. See Figure 49.
22) On the center gear, press on the locking tab to release the gear.
Remove all the gears as shown except for the mixing blade gear and the
sealing strip gear. The mixing blade gear is attached to the mixing
blade inside the hopper and is very difficult to re-attach properly. See
Figure 50.
23) On the contact side, remove the two screws, press in on the tab and remove the end cap. See Figures 51 and 52.
24) Remove the three developer roller drive gears. See Figures 53 and 54.
25) On the gear side inner end cap, remove the two screws and end cap. See Figure 55.
26) Remove the developer roller. See Figure 56.
27) Remove single screw and contact side inner end cap. See Figure 57.
28) Remove the two screws from the doctor blade and start to lift the
blade up. There is glue on either end of the blade. As you lift the
blade up, slice the glue away from the blade with the razor knife. See
Figures 58, 59 and 60.
29) On the right side of the chamber lift up the felt developer
roller seal. Lift it from the front side and lay it over the back. See
Figure 61.
30) Remove the white felt washers from both sides of the feed roller. See Figure 62.
31) Pry out the rubber feed roller bushing from the right side. See Figure 63.
32) Remove the feed roller. See Figure 64.
33) Clean out the remaining toner and fill with the correct color of dedicated CP4520 toner. See Figure 65.
34) When a seal is available, install the seal onto the seal rails.
Pull the release tape off one inch at a time and press the seal in place
as you go. See Figure 66.
35) Remove the seal port and slide the seal pull tab through the slot. Install the seal port. See Figures 67 and 68.
36) Install the feed roller and rubber bushing. See Figure 69.
37) Install the feed roller felt washers. See Figure 70.
38) Press the developer roller felt seal back in place. Make sure it
fits under the retaining blade. If needed, clean the adhesive with
alcohol and a foam swab. See Figures 71 and 72.
39) Use the appropriate shims to gap the blade and install the doctor
blade and two screws. Make sure the sticky seals on either end of the
blade seal correctly. If the material is no longer sticky clean it with
alcohol or replace it with a small amount of silicon. See Figure 73.
40) Clean the contacts and replace the conductive grease on the inner
contact end cap. Install the inner contact end cap and screw. See
Figure 74.
41) Install the cleaned developer roller. (Do not use any chemicals to clean this. A lint free cloth works fine.) See Figure 75.
42) Install the inner gear end cap and two screws. See Figure 76.
43) Install the gears in the order shown. If you installed a seal,
slide the seal end through the take up gear and wrap the loose tail
tight on the roller. See Figure 77.
44) Install the remaining gears in the order shown. See Figure 78.
45) Install the outer gear end cap and screw. See Figure 79.
46) Place the triple gear on the developer roller shaft and fit into
the spring assembly on the end cap. Install the opposite side end cap
and install the screw. See Figures 80, 81 and 82.
47) Place the two halves together contact side first. On the gear
side, press the lever in place. On the contact side snap the lock up
into the end cap. See Figures 83 and 84.
48) Install the two pins. Large pin to the label or gear side of the cartridge. See Figure 85.
49) Install the spring. See Figure 86.
50) Remove the chip by cutting the plastic off the edges of both sides of the chip. See Figure 87.
51) Remove and replace the chip. See Figure 88.
52) If the new replacement chip is loose in the slot, close off the top edges with small amounts of hot glue.
53) Install the drum cover on to the cartridge. See Figure 89.
Taking Test Prints
Configuration page: Press the Home button Press the down arrow until INFORMATION appears on the display Press OK Press the down arrow until PRINT CONFIGURATION appears on the display Press OK
Color band test pages: Press the Home button Press the down arrow until DIAGNOSTICS appears on the display Press OK Press the down arrow until COLOR BAND TEST appears on the display Press OK Press the down arrow until PRINT TEST PAGE appears on the display Press OK A page of color bands pages will print out allowing you to see that all cartridges are printing correctly
Cleaning page: Press the Home button Press the down arrow until CONFIGURE DEVICE appears on the display Press OK Press the down arrow until PRINT QUALITY appears on the display Press OK Press the down arrow until CREATE CLEANING PAGE appears on the display Press OK Press the down arrow until PROCESS CLEANING PAGE appears on the display Press OK
Some of the more common Printer Error Messages: Most of the error messages are in plain English, but some are numeric only. We have listed the more common ones here. 10.41.00 An unsupported Supply is installed Cartridge is a Non HP cartridge 10.XX.YY Supply Memory Error: Cartridge/Chip is bad/missing XX 00= memory tag error 10= Memory tag Missing YY 00 Black 01 Cyan 02 Magenta 03 Yellow 48.01 Transfer unit error: The transfer belt has dislocated during printing 50.1 Fuser Error: Low Fuser Temperature 50.2 Fuser Error: Fuser Warm up failure 50.3 Fuser error: High Fuser temperature 51.XY error: 51.20 Error: Black Laser Error 51.21 Error: Cyan Laser Error 51.22 Error: Magenta Laser Error 51.23 Error: Yellow Laser Error
Calibrate now: Sometimes the only way to fix print quality issues is to force a calibration. Press the Home button Press the down arrow until CONFIGURE DEVICE appears on the display Press OK Press the down arrow until PRINT QUALITY appears on the display Press OK Press the down arrow until FULL CALIBRATE NOW or QUICK CALIBRATE NOW appears on the display Press OK Use
the Full if the colors are misaligned or blurry; Use the Quick if the
colors are wrong, too dark or light, or if highlights are missing.
Print Density Settings:
There are actually multiple sub settings that can be set under
density. As you can see, these settings can get a little intense and
complicated.
Highlights: Highlights are colors that are nearly
white. To darken highlight colors, increase the Highlights setting. This
adjustment does not affect midtone or shadow colors.
Midtones: Midtones are colors that are halfway
between a white and solid density. To darken midtone colors, increase
the midtone setting. This adjustment does not affect highlight or shadow
colors.
Shadows: Shadows are colors that are nearly a solid
density. To darken shadow colors, increase the shadows setting. This
adjustment does not affect highlight or midtone colors.